Terms of Service

You must be at least 18 years of age to use NGUYENER. By using our service, you represent and warrant that you meet this age requirement. We reserve the right to terminate accounts that we believe belong to minors.

NGUYENER is an AI-powered personal styling service. We provide fashion recommendations based on information you share with us, including your occasion, measurements, colour season, budget, and style preferences.

Our styling recommendations are generated by artificial intelligence. While we strive to provide useful, personalised advice, recommendations are suggestions only — not guarantees of outcome, fit, or satisfaction. Fashion is subjective, and your individual results may vary.

NGUYENER uses large language models (AI) to generate styling advice. You acknowledge that:

• Responses are AI-generated and may occasionally be inaccurate, outdated, or unsuitable for your specific needs
• The AI does not have physical awareness of you and relies entirely on information you provide
• No AI styling service replaces the judgment of a professional human stylist for high-stakes occasions
• Product availability, sizing, and pricing are subject to change and we make no warranties regarding third-party retailers

NGUYENER offers a free tier with limited daily consultations and a paid tier with expanded access. The specific limits and pricing for each tier are displayed on our pricing page and are subject to change with reasonable notice. We reserve the right to modify, suspend, or discontinue the free tier at any time.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect unauthorised access.

You may not share your account with others or use our service to create multiple accounts for the purpose of circumventing usage limits.

When you upload photos or other content to NGUYENER, you grant us a limited, non-exclusive licence to process, store, and analyse that content solely for the purpose of providing styling recommendations to you. This licence terminates when you delete the content or close your account.

You represent and warrant that: (a) you have the right to upload the content; (b) the content does not violate any third-party rights; and (c) the content does not contain illegal material.

We do not use your photos or personal information to train AI models without your explicit consent.

Product recommendations may include affiliate links. We earn a commission when you make a purchase through such links at no additional cost to you. These commercial relationships do not influence the styling advice we provide. All affiliate relationships are disclosed in our Privacy Policy.

You agree not to use NGUYENER to:

• Violate any applicable law or regulation
• Attempt to reverse-engineer, scrape, or circumvent our systems
• Upload content that is illegal, harmful, or violates others’ rights
• Impersonate any person or entity
• Interfere with the service or other users’ access to it
• Use automated tools to access the service in excess of normal usage patterns

Violation of these terms may result in immediate termination of your account.

NGUYENER and its content, features, and functionality are owned by us and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our service without express written permission.

AI-generated styling recommendations are provided for your personal use. We do not claim ownership of the specific recommendations we generate for you, but you may not resell or sublicence them.

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Fashion recommendations are opinions generated by AI. We make no warranties regarding the accuracy, completeness, suitability, or quality of any recommendation.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NGUYENER, ITS OPERATORS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO NGUYENER IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100.

You agree to indemnify and hold harmless NGUYENER and its operators from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your violation of these Terms; (b) content you upload; or (c) your violation of any third-party rights.

Either party may terminate this agreement at any time. You may close your account through your account settings. We may suspend or terminate your account if you violate these Terms, with or without notice.

Upon termination, your right to use the service ceases. Sections that by their nature should survive termination (including disclaimers, limitation of liability, and indemnification) will survive.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance of the updated Terms.

Legal enquiries: [email protected]
NGUYENER · nguyener.app