Legal
Privacy Policy
Effective date: February 20, 2026
Who we are
NGUYENER (“we,” “our,” “us”) operates the personal styling service available at nguyener.app. We are committed to protecting your privacy and being transparent about how we handle your data.
For questions about this policy, contact us at [email protected].
Age requirement
Our service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you become aware that a minor has provided us with personal information, please contact us and we will delete it promptly.
Information we collect
Account information
When you create an account, we collect your email address and, optionally, your name. Authentication is handled by Clerk, Inc. — your password is never stored by NGUYENER directly.
Style profile
To personalise your experience, you may voluntarily provide: body measurements, colour season (Spring/Summer/Autumn/Winter), style preferences, budget range, and items you own. This information is stored securely and used solely to improve your styling recommendations.
Photos you upload
You may choose to upload photos of yourself or clothing items to receive visual styling advice. Photos are processed by our AI styling service to generate recommendations and are stored securely on Cloudflare R2. We do not use your photos to train AI models. You may request deletion of any uploaded photo at any time.
Illinois residents — Biometric Information: If you are a resident of Illinois, photo analysis for body type or facial feature recognition may involve biometric data as defined under the Illinois Biometric Information Privacy Act (BIPA). By uploading photos for analysis, Illinois residents explicitly consent to this collection and processing. You may withdraw this consent at any time by contacting us at [email protected]. Biometric data will be retained only for as long as necessary to provide styling recommendations and will be permanently destroyed within 3 years, or within 1 year of your last interaction, whichever is sooner.
Consultation history
We store the messages exchanged during your styling consultations to provide continuity across sessions and to improve our service. You may request deletion of your consultation history at any time.
Usage data
We automatically collect limited technical data including IP address, browser type, pages visited, and consultation timestamps. This data is used for security monitoring, rate limiting, and service improvement.
How we use your information
- To provide personalised fashion recommendations through our AI styling service
- To manage your account and authenticate you
- To enforce usage limits on our free tier
- To improve the quality of our recommendations over time
- To communicate service updates, security notices, and promotional offers (with your consent)
- To comply with legal obligations
We do not sell your personal information to third parties.
AI styling service
Styling recommendations on NGUYENER are generated using large language models provided by Anthropic, PBC. Your consultation messages are transmitted to Anthropic’s API to produce responses. Anthropic’s privacy policy governs their handling of API data — Anthropic does not use API data to train models by default. We disclose that your stylist is powered by AI; we never claim otherwise.
Affiliate relationships and product recommendations
Some product links in our styling recommendations may be affiliate links. If you make a purchase through an affiliate link, we may earn a commission at no additional cost to you. Affiliate commissions do not influence the styling advice we provide — recommendations are made based solely on what we believe best serves your style needs.
Affiliate partners may include Amazon Associates, Shopify merchants, and other retail programmes. These relationships are disclosed wherever affiliate links appear.
Third-party services
We use the following third-party services, each governed by their own privacy policies:
- Clerk — Authentication and user management
- Supabase — Database storage (hosted on AWS)
- Anthropic — AI language model API
- Cloudflare R2 — Photo and file storage
- Vercel — Web hosting and analytics
Data retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Upon deletion, we will remove your personal data within 30 days, subject to any legal obligations to retain certain records.
Your rights
All users
- Access a copy of your personal data
- Correct inaccurate data
- Delete your account and data
- Opt out of marketing communications
European residents (GDPR)
In addition to the above, you have the right to data portability, the right to restrict processing, and the right to lodge a complaint with your supervisory authority. Our legal basis for processing is performance of contract (account services), legitimate interests (security, abuse prevention), and consent (marketing, biometric data where applicable).
California residents (CCPA / CPRA)
California residents have the right to know what personal information we collect and how it is used, to delete personal information, to opt out of the sale or sharing of personal information (we do not sell or share personal information), and to non-discrimination for exercising these rights. To exercise your rights, contact us at [email protected].
Cookies
We use essential cookies required for authentication and session management. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect functionality.
Security
We use industry-standard security practices including TLS encryption in transit, encrypted storage at rest, and row-level security on our database. No system is 100% secure — if you believe your account has been compromised, contact us immediately.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect. Continued use of our service after changes take effect constitutes acceptance of the updated policy.
Contact
Privacy inquiries: [email protected]
NGUYENER · nguyener.app