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What to Expect

Bug Reports

We aim to acknowledge bug reports within 24-48 hours. Critical issues affecting grading accuracy are prioritized.

Feature Requests

Feature requests are reviewed weekly. Popular requests are added to our roadmap and announced in Discord.

General Questions

Check our FAQ first. For other questions, our Discord community is the fastest way to get help.

Security Concerns

For security vulnerabilities or privacy concerns, please email us at security@nguyener.app or use GitHub's private security advisory feature. Do not post security issues publicly.